Track Every Notification: Delivery Log Now Available

March 8, 2026 · GrantFlow Team

We've shipped a new admin feature that gives you full visibility into notification delivery across all channels — the Notification Delivery Log.

The problem

When a critical approval request doesn't reach the right approver, or an activation confirmation vanishes into the void, troubleshooting has historically meant digging through server logs or guessing at email configurations. Administrators need confidence that the right people are notified at the right time.

What's new

The Delivery Log records every notification GrantFlow dispatches and makes the data available through a purpose-built admin interface:

  • Status tracking — see at a glance which notifications were sent, failed, or skipped
  • Rich filtering — filter by status, channel (email / Teams), event type, date range, and free-text search
  • Detail view — click any entry to see the full record: recipient, subject, error messages, delivery duration, and the actor/target that triggered the notification
  • Correlation — each delivery is linked back to the original request via a correlation ID, matching the same ID in the Audit Events log

The feature covers all 17+ event types, from approval requests and role activations to account checkouts and system alerts.

How it fits together

The Delivery Log sits alongside the existing notification management tools under a new Notifications section in the admin menu:

  • Templates — customize the content of each notification
  • Delivery Log — monitor what was sent and diagnose problems

Every entry is tenant-scoped and secured with the same strict access controls as the rest of GrantFlow's admin tools.

Getting started

Navigate to Notifications → Delivery Log in the admin menu. No additional configuration is needed — delivery logging is automatic for all notification channels.

For the full reference, see the Delivery Log admin guide.

What's next

We're working on delivery retry policies, configurable alerting for sustained failures, and webhook channel support. Stay tuned.